Austin & Central Texas · Hail roof claims
Is there a hail date on record for your home?
A roof claim rests on one fact most homeowners never check: was hail actually recorded near your home, and on what day. Damage is invisible from the ground. The storm record isn't.
A hail date on file for your ZIP from the last year is what lets a roof claim go through your policy: if it's approved, a full replacement costs you your deductible instead of a whole roof out of pocket. Most policies limit claim filing to 365 days from the event, so knowing the date early is the whole game.
Storm records aren't perfect, and plenty of homeowners with a hail date on file never noticed the storm. For a claim, what matters is that a date exists near your home at all.
A date isn't damage — most storms do nothing. It's a day worth checking, on a roof you can't read from the ground.
Questions first? Call or text (737) 260-7765.
Check the storm record for your address
The answer shows here, and goes to your phone by text.
HOW IT WORKS
You give us the address
The storm record is kept by ZIP; the address is what an inspection needs. Takes thirty seconds.
You see what the record says
Recorded in the last year, you get the date. Longer ago than that, we tell you hail has been recorded near you — but we won’t hand you a date we can’t stand behind.
You sign up for the inspection — or not
Sign up for a roof inspection to confirm your case, ask us to text you at the next recorded event, or take the answer and go. Your call, on the same page.
Roof inspection and documentation by Alta. When a claim needs negotiating, that's handled by licensed Texas public adjusters.
WHY THE DATE MATTERS
Hail damage isn't always obvious. A roof can take a real hit without a single leak. From the driveway it looks the same as it did last year.
A date in the last year changes who pays. With a recorded hail date, a full roof replacement can go through your policy — if the claim is approved, your cost is the deductible. Without one, the same roof is paid for out of pocket.
The clock starts on the storm, not on the leak. Most policies count the days from the recorded event. A date you learn about early is a date you can still act on.
One text, when it counts. Ask for the watch and you hear from us once, on the day hail is recorded near your address. Most months you hear nothing.
AFTER YOU GET AN ALERT
- 1
Check the ground-level signs
Dents in gutters and downspouts, bruised soft metals on the roof edge, torn window screens, splatter marks on the AC unit. You can see all of that without a ladder.
- 2
Text us a photo
Send what you found to (737) 260-7765. A picture of a dented gutter tells us a lot about what the shingles went through.
- 3
Sign up for a roof inspection to confirm
Alta gets on the roof, chalks and photographs what is there, and tells you straight whether it is worth pursuing.
ALREADY HAD A STORM?
If you think your roof took hail, a look at the roof answers what the record can't. Pick a time that works for you.